I’m a product designer, and researcher with 3 years of experience delivering digital products that align with business objectives while enhancing user experiences—ultimately empowering organizations to achieve their goals efficiently.
I thrive in cross-functional teams, collaborating to create actionable, user-centered solutions that drive meaningful impact.
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I worked with Isabel in evaluating a new business for Sundevs Inc in my position as a Consultant. During this time, Isabel was able to put together a thorough plan, going beyond her UX designer duties.
She showed detail orientation, customer empathy, and a strategic mindset. It was a delight to work with her, and I hope our paths cross again!
To improve efficiency for the Sales and Operations Service Center teams, we centralized order details within the OMS, reducing reliance on external CRM tools and minimizing context-switching. This streamlined approach has enhanced workflow and increased team productivity across our nationwide operations.
Enhanced Multiple Order Tracking User Flow & Store Operations
Trinitip - New Feature Release
Helping Customers Save Money With Every Purchase
Café Rio - User Experience Redesign
At Café Rio, kiosks are a key part of the cross-platform user experience, both online and in person. I unified and improved offer redemption user flows, improving customer satisfaction and decreasing waiting time at high-traffic locations.
The online catering ordering process is a pivotal part of the services offered by Cafe Rio. I re-design and improved the information architecture and user flow usability, increasing product visibility and engagement.
Improved Ordering Navigation to Enhance Product Visibility
Café Rio - User Flow Improvement
